Privacy
Policy

Selectr Studios Limited (company number 17378038) is responsible for your personal information. Our registered office is 167-169 Great Portland Street, London, England, W1W 5PF. Contact hello@selectr.app about privacy or your information. This policy covers our website, mobile app and waitlist.

We collect your email, account credentials and sign-in records. If you use Google or Apple sign-in, we receive the account identifier and the name and email that provider shares, which may be an Apple relay address. We do not receive your Google or Apple password.

Your profile includes the name, role, bio, photo, social or music links, sounds and moods you provide. We record preferences, subscription or trial status, and service activity. Selectr is for adults aged 18 and over, and our signup forms ask you to confirm this and accept the terms.

We store uploaded beats, titles, file information, sounds and moods. Our matching service analyzes audio and profile preferences to create numerical representations that help rank potential collaborators. We process this through Selectr's private audio matching service on our server. Match percentages are recommendations, not guarantees or decisions with legal effects.

We store likes, passes, matches, messages, shared beats, read status and temporary typing status to provide discovery and conversations. Other users see the profile and content appropriate to the part of the app they use. Discovery hides some identifying profile details until a match. A recipient can still save or share content you send; account deletion cannot remove copies they keep outside Selectr.

The waitlist collects your email and any profile details you save, including your role, name, bio, links, photo, sounds, moods and uploaded beats. We also record campaign and referral details from your submission link. We use these details to review interest and invite people to Selectr.

If you agree to profile reminders, we email you at most once a week until you finish your profile, unsubscribe or Selectr leaves beta. Each reminder has a Stop reminders link. Stopping reminders keeps your saved profile and place on the waitlist, including your launch invitation.

Reminders contain a private link that opens your saved waitlist profile without a login or verification code. The link expires after eight days. Anyone with an unused link can access that profile, so do not forward it. We record reminder permission, delivery attempts, link use and opt-outs to manage access and honor your choice.

We send account and service emails, including verification codes, password resets, invitations and account deletion confirmation. Optional activity emails can be turned off in Account settings or through the unsubscribe link. Account and security emails still send.

We process blocks, reports, report details and any selected message or beat evidence so moderators can investigate. A report may preserve the content as it appeared when reported, even if it is later edited or removed. Authorized moderators can review relevant profiles and conversation content, restrict accounts and remove content. We also process support correspondence and technical records needed to investigate failures, abuse or security incidents.

We rely on performing our contract with you, or taking steps you request before a contract, to provide accounts, profiles, matching, messages and subscriptions. We rely on legitimate interests to protect the service, investigate reports, support users and understand service performance. We consider your rights when using information for these purposes. We rely on consent for optional product analytics, waitlist updates and profile reminders, and on legal obligations where we must keep records or respond to lawful requests. You can withdraw consent without affecting earlier lawful use. We do not sell your personal information.

Our server, managed through Coolify, hosts the website, PostgreSQL app database and audio matching service. We use Cloudflare for DNS and R2 file storage, Mixpanel for optional product analytics, and Resend for email. Google or Apple handles its own sign-in service when you choose it. Stripe processes web subscription payments; we store billing identifiers and subscription status, while Stripe handles payment card details.

Service providers receive information needed to perform their role. We may also disclose information when legally required or necessary to protect people and the service. Some providers process information outside the UK. Contact us for information about processing locations and the safeguards applicable to your information.

Necessary cookies and app storage keep you signed in, verify waitlist access and remember progress. The app also stores drafts, pending messages and cached media on your device. Signing out or completing account deletion clears the account data managed by the app, with a retry if local cleanup cannot finish.

If you opt in, we send product usage events to Mixpanel in its EU region. These cover visits, waitlist progress, sign-in, onboarding, matching, messages sent, uploads and subscriptions, together with selected campaign details. We use a random device identifier and, when signed in, your internal account identifier to understand conversion and return usage. Analytics uses device storage. We do not send message content, email addresses, profile text, audio or photos to Mixpanel, and we do not enable session replay or advertising tracking. You can decline or change your choice through Cookie preferences. Withdrawing consent stops future collection and clears the local analytics identifier; it does not automatically erase events already received by Mixpanel. Contact hello@selectr.app to request deletion. Campaign parameters may also be saved separately with a waitlist record.

We keep account information while your account is active. You can request deletion in Account settings, or contact hello@selectr.app. Deletion removes the account, profile, matches and messages from the live service and starts removal of uploaded media. If file storage is temporarily unavailable, a restricted cleanup record lets us retry. Waitlist members can email us to leave the waitlist and request deletion. Reminder records stay with the waitlist entry and are removed when it is deleted.

Database backups run every three hours. We retain the last seven days of backups, so deleted database information may remain in a backup until that backup expires. Backups are separate from the live app.

We retain waitlist information while reviewing interest and opening access, unless you request deletion sooner. Security, support and dispute records are kept for as long as needed to investigate the issue, protect the service or meet applicable legal requirements. Relevant criteria include whether an incident or dispute remains open and whether a legal retention requirement applies. Payment providers may retain their own records. Collaboration or agreement records held by other participants, and information that must be kept for legal reasons, may remain after you delete your account.

Depending on the circumstances, you can request access, correction, deletion, restriction or a portable copy of your personal information. You can object to uses based on legitimate interests and withdraw consent where we rely on it. Email hello@selectr.app to make a request. We may need to verify your identity before sharing or changing information.

You can complain to the UK Information Commissioner's Office at ico.org.uk. You can also write to Selectr Studios Limited at the registered-office address above. We will update this policy when our practices change and bring material changes to your attention where appropriate.